Refund policy We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. We only accept returns if the product ordered is received damaged or if the product didn’t arrive to the specified address when placing out the order.To start a return, you can contact us at deluxecarryservice@gmail.com.Damages and issuesPlease inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.